Privacy Policy

 

Introducing the Privacy Policy

 

This privacy policy (“Privacy Policy”) explains how “Pelican Special Discount”  (“Pelican” or “We”) collects and processes information from members and users of the website, software applications, and other online services we provide (collectively “Pelican’s products”). Pelican’s products include, but are not limited to, the Pelican extension for web browsers (the “Extension”), the Pelican mobile application (the “Mobile App”), and the website located at https://personalizeddiscount.com/ (the “Website”).

If we ever need additional personal information for a specific reason, we will tell you and ask for your permission. Also, to the extent that Pelican has links to other websites (like retailers), please note that we do not own, operate, or control them, and they have their own controlling privacy policies that you should review.

 

What data do we collect and why

 
 

In order to provide our products, Pelican collects information that you share directly with us when you use our website, extension, or Mobile App. Though you don’t have to, you can choose to provide your email to set up an account with us, which lets you receive personalized discounts, have access to Pelican dashboard, see personalized recommendation notes, and more. You can also set up your profile with your name and other info for a more personalized experience.

Pelican also collects technical information about your device and use of Pelican to make sure that our products are working correctly. The information we collect is geared to providing Pelican members with a better way to shop online and to help us develop, improve, and market our services.

 

Account and Profile Information.

When you become a user of Pelican, you share a limited amount of information during the registration process, optionally including your name, email address, member password and other registration information to personalize your profile.

If you choose to link a social media profile (like Facebook) at sign-in, Pelican will store this information for login purposes. Linking your social media profile grants Pelican access to the profile, but only as allowed by your permission settings, that platform’s terms of service, and this Privacy Policy. We will NOT track any of your social media activity, and we cannot post anything on your behalf.

If you choose to sign in with Google, you’ll have the option of importing your contacts so that you can refer your friends to Pelican. Referral addresses are masked, so we never see or store them, nor can we contact anyone without your permission.

As you continue to use Pelican’s products, you might also provide information of your:

  • Search history
  • Website visits

We only use this information, to understand what personal discount would be relevant to you.

 

 

Technical Information.

Pelican automatically collects information to ensure that our products work correctly on different devices and browsers. This includes data like

  • the type of device you’re using
  • the device’s unique ID (where available)
  • operating system
  • browser type
  • IP address
  • event stamp
  • error logs

This data allows us to make sure Pelican products are working correctly, to make your experience better, and to detect and prevent fraud. Also, to help us coordinate our communications and marketing campaigns, and to understand how our users engage with our products, we use common digital tools that allow us to see if you opened an email we sent, visited a link in those emails, or generally interacted with Pelican as a result of our marketing efforts.

Pelican tracks your search engine history only to offer you relevant discounts.

Shopping and Usage Data.

On the websites, Pelican collects the name of the website, page views, and in some cases, product information that allows us to track price changes and update our product catalog. The information you share, and we collect, enables us to improve our products and gives us insights about a potential discount that we can offer you in the future.

 

Aggregate and Anonymized Data

We may also use the information we collect in aggregated or otherwise anonymized form. This lets us look at interactions with our site and products generally and does not identify you or any specific person. We use this general data for research, development, marketing, analytics, and to enhance the shopping experience for the Pelican community.

What data we do not collect

We collect information that we believe can help provide a personalized discount to our users that they are interested in. This does not include, and we do not collect, any information from your, emails, messengers, social media, or purchases.

We also do not collect bank or credit card information.

 

How we share your data

 
 

We know how important your personal data is to you, so we will never sell it. We’ll only share your data if we are legally required to do so.

We may only share information in the following cases:

  • with your express consent;
  • in an aggregate or anonymized format that does not identify any specific person;
  • as required by law, or to comply or respond to a valid government request;
  • when we believe in good faith that it’s necessary to protect our rights, protect your safety or the safety of others, or investigate fraud; and
  • with a buyer or successor if Pelican is involved in a merger, acquisition, or similar corporate transaction. If that happens, you will be notified via email and/or a prominent notice on the Website of any change in ownership, as well as any choices you will have as a result.
 
 

How we protect your data

 
 

The security of your information is important to us. We have a team dedicated to protecting your information and have put in place physical, electronic, and procedural safeguards.

These measures include limiting access, using encryption, testing for vulnerabilities, advanced malware detection, employing pseudonymization and anonymization techniques, and more.

Though we hate to say it, despite our efforts, we can’t guarantee that user information will not be accessed, viewed, disclosed, altered, or destroyed as a result of a breach of any of our safeguards. You provide us with information at your own risk.

Pelican only retains information about you as long as you keep using Pelican, though we’ll keep information if we need it to meet our legal obligations and to defend against legal claims.

 

How we use cookies and similar technologies

 
 

Like most other online services, Pelican uses cookies, pixel tags, web beacons, and other markers (we’ll just call them “cookies”) to collect some of the data discussed in this Privacy Policy. These help us operate our products, analyze engagement and usage, and provide a relevant and personalized shopping experience. See below to learn how you can manage your cookie preferences.

Some cookies can be temporary (“session cookies” like those used for navigating your browser) and disappear once you close it. Others last longer (“persistent cookies,” like when you ask a site to remember your login) and are saved to your computer until you delete them.

Our uses of cookies and similar technologies fall into the following general categories:

 

  • Essential: We may use cookies, web beacons, or other similar technologies that are necessary to the operation of our sites, services, applications, and tools. This includes technologies that allow you access to our sites, services, applications, and tools; that are required to identify irregular site behavior, prevent fraudulent activity and improve security; or that allow you to make use of our functions such as shopping-carts, saved search, or similar functions;
  •  
  • Performance: We may use cookies, web beacons, or other similar technologies to assess the performance of our websites, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services, or tools;
  •  
  • Functionality: We may use cookies, web beacons, or other similar technologies that allow us to offer you enhanced functionality when accessing or using our sites, services, applications, or tools. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our sites;
  •  
  • Marketing: We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that have been delivered to you, such as whether you have clicked on an advertisement.

Any personal information that we collect and store through use of these technologies for categories 2 through 4 above are based on your consent, obtained through a conspicuous disclosure on our website during your first visit. You can withdraw this consent in your account settings. If you want to disable cookies entirely, your browser or mobile device might have an option to do that. For more information, including instructions on disabling cookies, please visit: http://www.allaboutcookies.org/

 

Your choices for managing your data

We’ve made it easy to opt out of Pelican’s products at any time.

You can always adjust your personal settings regarding what information you share and how Pelican communicates with you by going to your account page and clicking on the “personalize” or “emails” headings. Please note that limiting the information you offer to provide may impact Pelican’s ability to provide certain deals and products to you.

If you want to stop using Pelican, we have instructions on how to uninstall the Extension on our website and if you have any issues you can contact our support team for assistance by sending an email to support@pelican.mysite.am.

You can also uninstall the Pelican Mobile App in the same way you would uninstall other mobile apps from your mobile device.

If you would like to delete your profile or personal information, you can always ask us by emailing support@pelican.mysite.am. We will delete any personal information we have, although the following exceptions apply: (1) we may still store your personal information if we need it to meet our legal or compliance obligations and/or to defend against legal claims; and (2) we may also continue to store your personal data in an aggregated and anonymized format that doesn’t identify you and can’t be attributed to you, even after you’ve deleted your profile.

 

Additional rights regarding your data

Depending on where you live, you may have additional rights as to the personal information that you share and Pelican collects. Residents of the EU, UK, Canada, Australia, New Zealand, and California can click below to learn more.

EU, UK, Canada, Australia, and New Zealand residents.

 

Controller:: Pelican is a private company, established in the Republic of Armenia, Yerevan. Our address is Yerevan, Yekmalyan st.6. Our contact email address is support@pelican.mysite.am. For the purposes of the General Data Protection Regulation, we are the data controller.

Legal Bases: The personal information that you share and we collect, as well as its purposes, are described in this Privacy Policy. Pelican will only collect or process your personal information if we have a legal basis to do so. These are:

  • When you consent to our use of your data for a specific purpose.
  • When we need that data to provide you with services and products that you request. This includes personalizing features and protecting the security of Pelican and its users.
  • When Pelican has a legitimate interest in using that data in the normal ways you’d expect, like ensuring Pelican’s products run properly, improving and creating new products, historical analytics research, promoting Pelican, and protecting our legal rights.
  • When we need to process your data to comply with a legal or regulatory obligation.
  •  

Your rights: You have the following rights with regard to your personal data. To exercise any of these rights, please contact us at supoport@pelican.mysite.am. Please note that these rights are limited, like for example, where fulfilling your request would adversely affect other individuals or our legal obligations.

  • Right to Access: You have the right to request information about your personal data that we hold, how we use it, and who we share it with.
  • Right to Portability: Where you have provided your personal data to us on the basis of your consent, you have the right to ask us for a copy of this data in a structured, machine-readable format and to ask us to send this data to another data controller.
  • Right to Rectification: You have the right to ask us to correct your personal data where it is inaccurate or incomplete.
  • Right to Erasure: In certain circumstances, you have the right to ask us to delete the personal data we hold about you.
  • Right to Withdraw Consent: In situations where we are processing your personal data based on your consent, you may withdraw this consent at any time.
  • Right to Object to Processing: In situations where we are processing your personal data based on our legitimate interest, you can object that the interest is no longer legitimate. Pelican will stop processing that data, unless we can demonstrate an overriding legitimate ground. You can also request to opt out of direct marketing.
  • Right to Restrict Processing: You have the right to ask us to stop any active processing of your personal data while we seek to verify data you claim is inaccurate, while we verify our legitimate interests, or while we cannot erase that data due to legal obligations.

Pelican will try to respond to these requests within 30 days, but some might take longer. You will typically not be charged any fee for effecting these rights, but Pelican reserves the right to charge a reasonable fee (or refuse to comply) if the request is unfounded, repetitive, or excessive.

 

Complaints:: In the event that you wish to make a complaint about how we process your personal data, please contact us at support@pelican.mysite.am and we will do our best to resolve it. You can also choose to file a complaint with the relevant data protection authority.

California residents.

If you live in California and use Pelican, you have some additional rights when it comes to your data.

  • Right to Delete: You can ask us to delete the personal information we have about you.
  • Right to Know: You can ask us for a list of the categories of personal information we have about you, the categories of sources from which we get personal information, the business purposes for which we collect personal information, and the categories of third parties with whom it is shared (you can also see that in this Privacy Policy). You also can ask us for a copy of the pieces of personal information we have about you.

California law gives you the right to opt out of the sale of your personal information. But Pelican does not and will not sell (or rent, or disclose for value) any of your personal information in the first place.

To exercise any of these rights, you (or your authorized agent) can contact us by email at support@pelican.mysite.am. We will confirm receipt of your request within 10 days, and will provide a response to you within 45 days of your request, though in some exceptional cases it might take longer (if that happens, we’ll let you know). We will need your name and email address to verify your request, and may also ask for additional information if necessary to verify the identity of the person making the request. We reserve the right to deny your request if we cannot verify your identity, or if an exemption applies (for example, where fulfilling your request would adversely affect other individuals, or where we have a conflicting legal obligation). That said, we will not discriminate against you for exercising any of your privacy rights.

To learn about the categories of personal information that Pelican uses, please see the section of this policy called “What data we collect and why.” The personal information that we have collected in the past 12 months falls into the following categories as set out under California law:

 

  • The contact information you provide – California law refers to these as identifiers.
  • If you shop through the Pelican Mobile App, other individual information like billing address, credit or debit card information – this category includes personal information protected under pre-existing California law (Cal. Civ. Code 1798.80(e)), and overlaps with other categories.
  • We don’t track your location, but your IP address gives us a general idea of the city, state, and country – what California law calls geolocation.
  • Shopping and Pelican usage data – California law calls this internet activity.
  • Purchases on retail sites when using Pelican – this is commercial information under California law.

To learn about the limited ways in which we disclose data for our business purposes — that is, to a service provider — and the categories of those service providers, please see the section of this policy called “How we share your data.”

Please note that, while Pelican provides tools to manage your privacy as described in this policy, we do not support “Do Not Track” browser settings at this time.

Lastly, California residents also have the right to request this information in an accessible alternative format. If you have a disability and would like to access this privacy policy in an alternative format, please contact us by email or mail as detailed below.

 

Data Transfers from the EU

If we transfer your data outside of the European Economic Area, we will do so within the safeguards of Binding Corporate Rules, Model Contract Clauses and the EU-US Privacy Shield framework.

As we are located in Republic of Armenia and Pelican’s products are operated in the United States, if you are located outside of the United States, please be aware that information you share and we collect will be transferred to, and processed, stored, and used in the United States in order to provide Pelican’s products to you. The United States does not have an adequacy decision regarding data protection from the European Commission.

Pelican complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Pelican has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov.

Pelican has also signed Binding Corporate Rules, which have been approved by competent supervisory authorities, and that apply uniform, adequate and global data protection and privacy standards for the handling of all user personal data.

Pelican is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. With regard to personal data that Pelican may transfer from the European Union to the United States, in some circumstances, including liability for cases of onward transfers to third parties, you may invoke binding arbitration.

We will respond to complaints in a timely fashion, and further committed to refer unresolved Privacy Shield complaints to the American Arbitration Association (AAA), an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit http://go.adr.org/privacyshield for more information or to file a complaint. The services of the AAA are provided at no cost to you.

 

Minors

We created Pelican for the exclusive use of adults (18 and older). We don’t knowingly collect or solicit personal information from children. If you are a child under 18, please do not attempt to use or register for Pelican’s products or send any personal information to us.

If we learn we have collected personal information from someone under 18, we will delete that information as quickly as possible. If you are a parent or guardian of a child who you think may have given us some personal information or posted information on any public portion of Pelican’s products, please let us know at support@pelican.mysite.am. We’ll help you remove it.

 

Changes to this policy

We will continue to update our policies and practices as needed. We will notify you of any changes to our Privacy Policy by posting any changes here. If we do, you’ll see that the date at the top of this Privacy Policy has changed.

 

How to contact us

If you have any questions about our privacy policies and practice, please get in touch with us at support@pelican.mysite.am.

 

Pelican Special Discount LLC
Attn: Privacy
Republic of Armenia,
Yerevan, Yekmalyan st 6

Zip code: 0001